Overview of Project Management

Programme Objectives

  1. Understand a project’s mission, objectives (SMART) and risks, and begin determining the scope of the work
  2. Gain experience with the steps involved in the project management process and adapt the stages to address the nuances within a variety of organizational setting
  3. Use case study exploration to examine how project management techniques can be leveraged as process improvement tools
  4. Learn the interpersonal dynamics that emerge between and among the roles of clinical and administrative leaders/staff with specific focus on managing conflict and successful negotiation as it pertains to the project management arena
  5. Identify and examine methods that maximize communication among audiences with a stake in project outcomes
  6. Understand Project Life Cycle stages
  7. Understand Project risk management
  8. Assemble a work plan; determine the project’s schedule and options;
  9. Understand the importance of identifying and producing deliverables according to the agreed upon schedule, while still meeting requirements;
  10. Understand each team member’s role and responsibilities;
  11. Track and be able to report project progress and quality


Course Content

  • Project Management Concepts
  • Process vs. Project Management
  • Project Characteristics
  • Mission, Project Objectives
  • Project resources, Roles and responsibilities
  • Project Risk management

  • Project Management Model
  • Project Management (in the World of Healthcare)
  • Project Life Cycles (Initiation, Planning, Execution, Monitoring, Controlling, Costing)
  • Integration of the Project and the key Processes
  • Stakeholder Roles and Responsibilities
  • The Total Systems Pentagon for the Healthcare Environment
  • Best Practices
  • Project Scope management
  • Managing Risk and the Risk Framework

  • Managing the Pentagon i.e. Time, Costs, People, Project Plan, Scope and Quality and risk
  • Project Planning
  • Work breakdown structure
  • Estimating techniques
  • Network diagram
  • Critical Path method
  • Gantt chart and timelines

  • The Need to Negotiate
  • Critical Project Communication
  • Project Organizing and Scheduling
  • Project communications management
  • Project Execution, Monitoring and Control
  • Project Change Control (Scope Management)
  • Plan for Changes
  • Implementing an Effective Change Control Process
  • Project and Stakeholder Roles and Responsibilities
  • Project Closure and Lessons Learned

Training Methodology

In order to maximize the participants' learning and retention, Gazelles trainer will use the following methods:

  • Small group discussions and activities
  • Case studies & Simulation
  • LEGO® SERIOUS PLAY® - Simulation for experiential learning
  • Hands-on tools used on MS Excel platform
  • Quizzes and exercises
  • Quizzes and exercises
  • Quizzes and exercises