Faq


Technically, Lean projects aim to reduce or eliminate waste in a process while the goal of a Six Sigma project is to reduce the variation a customer feels from a process. While at Gazelles we conduct Lean seminars with the goal of eliminating waste, it is also true we use most of the tools in Lean in most of our Six Sigma projects so that the process acts more efficiently as well as produces a more effective product or service for the customer.

There are many mistakes in implementation of Six Sigma. First and foremost is jumping into projects without the active involvement of executive management. At its core Lean Six Sigma is a management philosophy. If management does not become actively involved in creating the business process management system and understands their role as project champions, tactical project work often fails.

Yes, in order to enhance project results and reinforce learning, Gazelles offers coaching to project teams, Black Belts and Master Black Belts. Coaching support can be arranged on-site or remotely.

"Public" workshops are the right alternative for those who are funding their own personal development or when you have small numbers of people to be trained. Gazelles offers options for this audience through our Individual and Small Group training. For most of our clients, however, "private" sessions prove to be a much better investment. Not only is the cost per participant usually lower (even for groups as small as six people), but also the content, project work and discussions can be focused on issues and techniques that are most relevant to your business.

Gazelles uses a Four-phased approach to guide the implementation of Six Sigma, Lean or similar business improvement initiatives: Alignment, Preparation, Acceleration and Integration. The emphasis is on designing an implementation approach that best fits your organization, while building on the lessons we and many of our clients have learned in building these capabilities and achieving results.

Lean Six Sigma incorporates many of the same concepts and tools you might be familiar with from Total Quality or similar initiatives. In addition to helping "rejuvenate" these existing skills, Six Sigma and/or Lean usually offer a higher level of discipline while also integrating customer- and data-focused methods into day to day management. In fact, one of the biggest advantages many companies find from Six Sigma is that it’s owned by business leaders, not the "Quality Department." In addition, the tools and skill are usually much more diverse, for example, incorporating process design and redesign (as reengineering) as well as rapid problem solving methods. Finally, Six Sigma focuses on meaningful, measurable results as the primary criterion for success. That’s a big reason companies adopting Six Sigma have usually found the benefits far surpass those achieved from earlier initiatives.

In most cases, this is not really an "either-or" question. Some types of problems or goals lend themselves to a more Lean-inspired approach, while others are a better fit for what might be called a "Six Sigma" method. In reality, both Six Sigma and Lean use many common tools and ultimately your organization will probably want to have abilities to integrate the two. What is important is that these two methodologies can be applied together ("Lean Six Sigma") for focused, faster and sustainable results.

The basic idea behind Lean is that anything that doesn’t add value to the customer, not done right first time and no transformation from input to output is happening ; all those activities are  waste or non value added. Lean initiatives apply innovative tools and iterative continuous improvement to processes so that waste and cycle time can be eliminated, and flexibility can be optimized. Typical Lean efforts examine the route a product or service takes to get to the customer, the handoffs involved, the errors corrected and the delays encountered.

Embarking on Six Sigma begins with a decision to change. The starting point is to realize that there is a better way to run your organization. Although many questions need to be answered before determining a company's readiness, here are some steps to give you an idea of what's involved:

    • Is the strategic course clear for the company?
    • Are our chances good for meeting our financial and growth goals?
    • Is the organization good at responding effectively and efficiently to new circumstances?
  1. Evaluate your current performance
    • What are our current overall business results?
    • How effectively do we face and meet customer requirements?
    • How efficiently are we operating?
  2. Review systems and capacity for change and improvement
    • How effective are our current improvement and "change management" systems?
    • How well are our cross-functional processes and teams managed?
    • What other change efforts or activities might conflict with or support a Six Sigma initiative?

The first step is to make sure we're focused on the right People, metrics, process, objectives and the right services. Then we evaluate our work in-progress—for example:
Is each

  • Client assessment/feedback – As a partner with most of our clients, we put high priority on their evaluation of our support and services:
    • Are we meeting our commitments?
    • Are we providing the insights they expected?
    • Have we been responsive and flexible? Etc.
  • Business impact – This addresses the broader capability and strategic impact we're had on the organization. For example:
    • Are leaders starting to ask better questions, set more effective priorities?
    • Has the return on the "change portfolio" improved?
    • Is the organization better at working cross-functionally?
  • Project results – Are goals being met to speed up cycle time, improve service, cut costs, eliminate rework, establish better measures, build better leadership? You can see some examples of our Clients in case studies section.

What is Six Sigma?

There are three basic ways to define Six Sigma:

  • A statistical measure of the performance of a process or a product
  • A goal that reaches near perfection for performance improvement
  • A System of management to achieve lasting business leadership and world-class results

Six Sigma is a smarter way to manage, putting the customer first and using facts and data to drive better solutions. Companies that can consistently apply these methods and tools are much better prepared to use change as a core competency of their operations. Six Sigma efforts target a variety of critical business objectives:

  • Improving customer satisfaction
  • Accelerating process cycle times and time-to-market
  • Reducing defects
  • Controlling variation and improving predictability
  • Reducing costs – without "unintended consequences"
  • Improving end-to-end process management and measurement

Improvements in these areas usually represent dramatic financial benefits to businesses, as well as opportunities to retain customers, capture new markets, and build a reputation for top-performing products and services.

We have very broad base of clients in nearly every industry—from financial services , mass manufacturing , FMCG trading and retail. We find the diversity of our experience helps us learn and understand your needs more quickly—and helps us see issues and opportunities that firms focused in your industry may not. Obviously, we need to appreciate the issues, challenges and terminology of your business; but as our client list suggests, we're pretty good at that.

Yes, you can find a sample certificate at the bottom of the Certification page.

Yes, in case you want it to be couriered, courier charges will be borne by the company.

Certificates will be sent as a hardcopy through courier or can be collected from the office.

  • The Yellow Belt Certification exam is 50 questions and must be completed in 1.5 hours.
  • The Green Belt Certification exam is 100 questions and must be completed in 3 hours.
  • The Black Belt Certification exam is 150 questions and must be completed in 4 hours.
  • The Lean Certification exam is 100 questions and must be completed in 3 hours.

No, a project is not required for Yellow or Green Belt. You simply need to pass the Certification exams with the following scores:

  • Yellow Belt: 70%
  • Green Belt: 70%

Certificate is valid for 3 years and student has to go for recertification  after 3 years. Please click here to know more about re-certification.

Yes, you do have to pay again. We provide support till the time student gets the certificate.

To help you determine which course is right for you, please visit our Office or get in touch with Gazelles representative via phone/ email. We clearly break down the courses by your goal, content, duration and price.

Yes, we provide discounts to government, educational and non-profit organizations. Please contact us for more information.

Yes. Please contact us for more information.

We provide the most practical, fun, effective Lean Six Sigma Training available. We take a different approach than other training and certification providers – we aim to help you effectively apply Lean Six Sigma concepts and tools, not just learn about them.

You may need to adjust your computer's volume or verify the speakers you are using are turned on or plugged in. You can also try rebooting your computer as it may be driver or plugin related.

Green Belt Training is accessible for one year after registration. We also offer the ability to access the materials for 1 year for an additional cost.

  • Yellow Belt Training will take approximately 16 hours (2 day) to complete.
  • Green Belt Training will take approximately 24 hours (4 days) to complete.
  • Black Belt Training will take approximately 48 hours (4 days) to complete.
  • Lean Practitioner will take approximately 8 hours (1 days) to complete.

No. There are no prerequisites required for any of our courses. (Exception: Black Belt Training & Certification: GoLeanSixSigma.com Green Belt Training & Certification required)

To help you determine which course is right for you, please visit our office or get in touch with Gazelles representative via mail or phone. We clearly break down the courses by your goal, content, duration and price.

Refunds, Installment Policy - Lean Six Sigma Green Belt & Lean Six Sigma Black Belt:

  • Students who quit after attending the 1st class and have paid 50% or the full course fee, we can allow a 25% refund (applicable for discounted course fee too)
  • Students who quit after the 2nd 3rd and 4th class, Gazelles Management Consultancy will not approve of any refunds on the same
  • Full payment ins mandatory for students to appear for their exams as per the agreement.
  • Failure to comply with the installment plans as agreed, suitable legal action will be initiated against the concerned.

Yes. For details, please contact us.

Yes, we accept Payment via Cash/ Credit Card/ Debit Card/ Cheques/ online bank transfers.

Training and Certification is based on IASSC Body of Knowledge, IASSC .IASSC is a Professional Association dedicated to growing and enhancing the standards within the Lean Six Sigma community. IASSC is the only independent third-party certification body within the Lean Six Sigma Industry that does not provide training, mentoring and coaching or consulting services. Gazelles is accredited Partner of IASSC and only accredited partner based in Dubai.

We provide the highest quality training at an affordable price. Our enjoyable, practical approach ensures that knowledge is transferred to you effectively and you not only know the concepts and tools, but are able to apply them immediately. Our Lean Six Sigma Experts have decades of success applying Lean Six Sigma in virtually every industry in organizations large and small – including companies like Fujairah Cements, Asian Paints, Godrej, Qatar Steel, Itan Jewels, Cadburys, Panache International etc.